ORDERING PEONY CUT FLOWERS
TO ORDER: First thing to do is to contact me with your date and approximatively required quantities & needs. The peony is a perennial growing outside in open fields, Generally, for our region, the very first peony flowers available are of simple flower form from early blooming varieties who start at the end of May-beginning of June. The choice is however limited. The usual big double flowers are generally harvested from mid-June to first week of July. And even after harvesting, a customer can keep them in cold storage for a month for events to be hold later in July or beginning of August.
We can not guarantee the exact period of availability for each variety because it varies depending of the weather conditions. We will be able to give you with precision our availability list one week before your event. We will be pleased to help you find another variety if the peony of your choice is not blooming at the right time. If you have a particular need or a special event to organize, do not hesitate to share it with us. We will do our best to discuss it with you and try to answer to your needs.
TERMS OF SALE & GARANTEE: During blooming season, we ship freshly cut peony flowers of excellent quality, grown here in our fields. We use geotextile mulch on all our fields to control pests, diseases and get rid of soil. Shipping boxes are carefully prepared and contain <Ice Packs> to help preserving freshness inside the box durant transportation. We use reliable shipping companies. We respect all norms & rules concerning exportation outside Canada.
We will do our best to help you and ease the arrival of the flowers to your location. However, we can not give any garantee when a problem (delay or others) appears at the customs which delayed the arrival of the flowers to our customer's location. Shipping fees and damages to the flowers stay to the charge of the customer.
We do not give any garantee on the survival of the flowers during storage in our customer's cold storage neither on their vase life after beiing kept in cold storage because these issues depends on factors out of our control.
Orders has to be paid in advance, by check or bank transfer. For sales in Canada, payments are in Canadian Dollars. For outside Canada, in US dollars.Tranportation fees are at the customer's charge and are billed directly to the Fedex customer's account or credit card.
TRANSPORT:We ship our peony cut flowers everywhere in North America. For a request outside North America, please contact us.
As our peony flowers are cut at bud stages, shipping has to be made at least 5 days before the event to ensure enough time for transportation, opening the flowers at room temperature and to prepare the floral arrangements. For events holding on the week-end, we ship at the begining of the precedent week, on Monday or Tuesday.
Generally, shipment are made by Fedex overnight shipping billed to the customer's Fedex account. But, we can ship your order either by bus, by plane or with a certified and reliable shipping companies because shipment has to be delivered quickly. For a delivery within the province of Quebec, we normally use bus transportation (Intercar). For orders within Canada but outside the province of Quebec or in United States, we use Fedex overnight shipping. Orders leave in late afternoon and are delivered the morning after to our customers. Shipping fees are charged directly to the customer's Fedex account number or credit card number by the shipping companies.
Please not that even if our flowers are of excellent quality, we can not be responsable if a problem/delay occurs at the customs. This is out of our control. However, we will help our customers if even a problem appears and will discuss with Fedex to get the cancellation of the shipping fees. But, if it is not possible to cancel them, they will stay at the charge of the customer.
MODE OF PAYMENT: Payment has to be made in advance either by cash, check, or bank transfer. For all sales made in Canada, our prices are in Canadian dollars. For sales elsewhere in the world, paiements has to be made in US dollars. Please, made the check payable to the order of ¬Pivoines Capano¬. Shipping fees and taxes are at the charge of the customers and will be added to your order form.